FASTTEK GLOBALpowered by Fast Switch - Great Lakes
(734) 744-9373
Deerfield, Illinois
Senior Project Manager #878231
Job Description:
  • Work closely with UCAN Service Lead
  • Coordinate and facilitate discovery sessions with extended team members within the UCAN region
  • Solid understanding in Business Process Mappings and lead conversations to understand current processes
  • Document all existing device journey processes, existing challenges, systems leveraged, data ownership, Roles & Responsibilities at each step
  • Consolidate and assist with creating any processes to support identified projects
  • Own the vision for the business processes and coordinate with team members
  • Further define sub-steps in the process map; include customers in the discussion
  • Coordinate the update of procedures and policies that are impacted by this new processes
  • Implement the governance model that includes change management, training and a communication plan (Initial Deployment)
Ideal Candidate:
  • Solid understanding of process mapping
  • Excellent skills in team management and coordination
  • Ability to identify process gaps, and drive Subject Matter Experts to think of creative solutions
  • Knowledge of Global Services processes – A Plus
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 and 2020!
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