FASTTEK GLOBALpowered by Fast Switch - Great Lakes
(734) 744-9373
Warren, Michigan
Process Support #890650
Job Description:
The energy at our company is contagious. We’re driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life.  Bring your talent to our company – our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.
  • Develop and maintain complex SharePoint lists and pages with multiple workflows, focused views, and specific access
  • Develop and provide solutions for issues as needed
  • Follow the Customer Literature schedule milestones
  • Support the implementation of Power BI dashboards for Customer Literature
  • Explore, learn, and innovate new tools and solutions to improve Customer Literature processes
  • Maintain records per company Information Lifecycle Management (ILM) record retention policy for all programs and development phases and ensure this information remains accessible to us.
  • Work with Customer Literature team members to determine publications needed for each program
  • Extract lists of owner manual titles from our content management system and align to reviewer names
  • Explain all process tool features to other team members, train new team members, and refresh training as needed
  • Provide program status reports as needed
  • Test new and current tools and features before deployment
  • Follow all established departmental processes
  • Attend meetings as required
  • Exhibit company’s cultural behaviors, which include: It’s On Me, Winning with Integrity, One Team, Be Bold, Look Ahead, Innovate Now, Be Inclusive, and Think Customer
Required Qualifications
  • Proficient with SharePoint, Excel, Power Query, MS Teams, and SharePoint tools (e.g., Workflows, SharePoint Designer, InfoPath, etc.)
  • Ability to multi-task and manage multiple initiatives without direct supervision
  • Strong organizational skills and attention to detail
  • Excellent oral and written communication skills
  • Strong interpersonal skills and ability to work effectively and harmoniously with others
  • Strong time management skills and the ability to work in a production-based environment with adherence to strict delivery schedule timing
  • Ability to work efficiently and effectively in both virtual and in-person work environments
Preferred Qualifications
  • 5 years or more of work experience with business data analysis and project execution
  • Experience in IT project management, requirements definition, process definition, testing, and IT strategy development
  • Experience with layout software such as FrameMaker
  • Familiar with XML and DITA tagging and authoring software
  • Experience working with content management systems such as Adobe Experience Manager (AEM)
  • Development experience/background
  • Proficient with Power BI and other reporting tools
  • Working knowledge of Visio or other process flow tools
  • Ability to facilitate sessions with end users, ask probing questions to elicit business process discussion, and create process flow diagrams
  • Ability to train users and document processes
  • SharePoint certification is a plus
  • SQL and HTML knowledge
Work Site Description: Hybrid role - Work from home with some training in Warren, Mi
and some onsite meetings/team functions
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 and 2020!
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