FASTTEK GLOBALpowered by Fast Switch - Great Lakes
(734) 744-9373
Troy, Michigan
Business Analyst #897485
Skills & Job Responsibilities:
  • This Online banking BA release management position is responsible for assisting IT community banking team to:
  1. manage test and production validation planning,
  2. communicate release changes,
  3. maintain product documentation,
  4. schedule change controls,
  5. manage Jira board review sessions of production issues and projects
  6. prepare comprehensive status reporting
  7. document production issue impacts
  8. assist in tracking technical issues and status for system conversion projects.
  • The business analyst will interface with team members and stakeholders to review test results, document production issue impact and communicate with our digital business partners.
Responsibilities include:
  • Communicating and summarizing key points and all technical changes and status clearly to all stakeholders and internal and external system partners.
  • Business analysts work closely with QA resources, various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties.
  • Solutions need recorded based on regulatory and compliance policies and standards for banking institutions and human resource policies of the bank to a level that can be understood by stakeholders.
  • Business Analysts are expected to participate in every stage of the development lifecycle, from analysis and design through testing, release and maintenance while adhering to current System Development Methodology (SDM) processes.
  • 40% of time documenting release testing plans, creating change requests, and communicating changes to stakeholders
  • 30% of time creating detailed status reporting
  • 20% of time documenting impact of production issues
  • 10% of time communicating and addressing project challenges and team communication.
Required skills:
  • Good communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
  • Proven ability in interpreting release notes and translating them into product impacts
  • Able to easily adapt to changes in direction, processes, procedures and priorities
  • Strong organizational skills
  • Able to think through workflows, create workflows based on discussion and identify characteristics that make each workflow different
  • Some experience building, using technologies such as JIRA / Confluence.
  • Prefer understanding of retail banking business and online banking experience
Experience Level:
  • 5-10 years
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 and 2020!
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