FASTTEK GLOBALpowered by Fast Switch - Great Lakes
(734) 744-9373

Facilities Account Representative/Scheduler #657159
  • Monitor work orders related to 15-20 government facilities per contract guidelines
  • Speak with customers over the phone in order to schedule, remind and follow up on appointments
  • email reminders to customers or clients when appropriate
  • Schedule reoccurring contract deliverables and PM items
  • Perform quality control checks on work orders to ensure they are following the correct process
  • Provides reports on open and closed work orders and checks status with the appropriate technician or subcontractor
  • Obtain estimates on service work orders from subcontractors per contract guidelines
  • Prepare estimates on service work orders and submit on customer CMMS
  • Provide purchase orders as necessary to subcontractors
  • Communicate effectively with customers and vendors
  • Work side by side with Area Service Managers
  • Other duties may be assigned
  • Strong knowledge of Microsoft Office, Excel, Word, Power Point, CMMS exp. Desired
  • Ability to perform more than one task at a time and solve problems quickly
  • 1-2 years’ experience working with quality control and scheduling
  • Ability to communicate clearly at all levels throughout the organization
  • Ability to effectively manage multiple projects and competing priorities
  • Team Player who possess a positive attitude is a must
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 and 2020!
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