FASTTEK GLOBALpowered by Fast Switch - Great Lakes
(734) 744-9373
Dearborn, MI
Product Manager Senior #899853
Job Description:
  • This position is an Agile Project Manager on the Dealer Learning Management (DLM) product team which is part of the Dealer Network & Employee Engagement (DNEE) Product Line.
  • The DNEE products play a critical role in managing our dealer networks, supporting dealers’ operations, and enabling dealers to take care of our customers and drive brand loyalty.
  • The key application asset in Dealer Learning Management is STARS (Standardized Training and Resource System).
  • STARS is the infrastructure for managing training for dealer, fleet and career entry employees for the company and Lincoln Brands globally.
  • STARS also manages training for some corporate employees when it relates to the training of dealer, fleet, and career entry employees.
Position Duties:
  • Works closely with the DLM Product Manager, Product Owner, stakeholders, and Product Team members to establish/contribute to product strategy while ensuring development teams understand this strategy
  • Employs/Champions Agile processes, culture, best practices and techniques, and helps Facilitate Agile ceremonies
  • Assist the Product Manager by acting as a Scrum Master for the DLM space
  • Work with the Product Manager to ensure the backlog is populated with prioritized user stories for future iterations
  • Actively manage features and dependencies in and across product releases
  • Able to help identifies risks, work with the Product Manager to implement mitigation and contingency plans, and remain focused on early mitigation or elimination of Risks
  • Can clearly communicate product vision to team members and stakeholders
  • Act as a liaison for the DLM team into the Product Line Integration Team and to help identify tasks and projects whose impact extend beyond the DLM team.
  • Understands business and user priorities and technical feasibility in order to help prioritize the product backlog and manage risks
  • Communicate often and openly with the team by being responsive to in-person prompts
Skills Required:
  • Strong Agile Project management capabilities
  • Proficient in using Rally (or similar Agile Project Management tool) to help drive a metrics driven approach for IT team
  • Strong communications, negotiation, and related skills
  • Strong facilitation skills to deliver collaborative strategies and solutions.
  • Capability to manage complex initiatives (integration, risks, issues, etc.)
  • Capability to formulate and communicate strategy
  • Ability to think innovatively to identify product improvements using data and or customer feedback
  • Ability to work independently and take initiative when solving unexpected problems
  • Ability to deliver under pressure
  • Ability to adapt communication style and approach
Skills Preferred:
  • Business/Systems knowledge with respect to Marketing Sales and especially Dealer Systems is a plus,
  • Previous experience with Learning Management Systems
  • Technical Background with exposure to coding/architecture
  • Experience in working directly with PDO teams.
  • Ability to provide IT expertise to deliver business strategies or recommend alternative solutions
  • Working knowledge of IT and Finance policy
  • Ability to bring technical experience together with business knowledge
  • Knowledge of PDO expeditions and ability to help the Product Manager lead teams in this model
  • Prior experience working with major programs/products involving multiple stakeholders or multiple regions
Experience Required:
  • Five or more years as a Project Manager or Scrum Master
  • Hands on experience in Agile principles & practices
Experience Preferred:
  • 4+ years of progressive responsibilities in IT including experience with Agile Framework in support of Product Teams
Education Required:
  • Bachelor's degree in an information technology related discipline
Additional Information:
STARS provides functionality to:
  • Maintain information for instructors, training courses, classroom-based class information, webinar-based class information
  • Manage class enrollments, waitlists, future waitlist requests, and auto-enrollments
  • Maintain information on departments, jobs, roles, certifications by role
  • Maintain certification information and employee standings
  • Maintain Dealership’s Technician and Shop competency information Dealership employee notifications, billing extracts, and downstream feeds
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 and 2020!
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