FASTTEK GLOBALpowered by Fast Switch - Great Lakes
(734) 744-9373
Pontiac, Michigan
Business Analyst #905163
Job Description:
  • Business Analyst on projects across Networking, Server, Workstation Services, O365 and VoIP Telecommunications teams.
  • Candidate must be a self-starter who takes ownership and responsibility of project assignments.
  • Project Support Activities (i.e., Risks, issues, action item management;
  • Meeting scheduling, facilitating, meeting minutes;
  • Communications (end user, broadcasts, IT notifications);
  • Monitor and report on project KPIs Project Tasks (i.e., Project data clean up and maintenance;
  • Data analysis;
  • Implementation support;
  • Application testing and test tool administration;
  • Baseline technical support;
  • Data visualization and presentation creation)
  • Documentation (i.e., Requirements (including facilitating gathering sessions);
  • Requirement traceability matrixes;
  • Project runbooks;
  • User guides;
  • Test plans;
  • Use cases;
  • Implementation plans;
  • Technical and non-technical writing;
  • Request for Proposal (RFP, eval matrix);
  • Contract Scope of Services;
  • Process and standards update and creation.
Mandatory Skills & Experience:
  • 5 years’ experience in a Business Analyst role, including, but not limited to creating and updating business requirements documents, testing deliverables, training materials, project logs, and end user documentation.
  • Excellent knowledge and experience using Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, SharePoint Online, etc.)
  • Able to successfully multi-task and prioritize work across several active projects and assignments
  • Passionate about delivering the ultimate customer experience
  • Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions
  • Excellent written and verbal communication skills
  • Experience working on Infrastructure projects
Environment: Microsoft O365, CA Service Desk, Clarity
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 and 2020!
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