Hardware Support #1007456
Job Description:

• If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities.
• We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

 
Duties: -

• Installation / decommission of infrastructure hardware including servers and network equipment in both MDF of field sites and data centers.
• Provide Hands and Feet support for all hardware equipment.
• Conduct daily maintenance and reporting.
• Coordinate with Vendors for maintenance and escorts.
• Maintain infrastructure lifecycle & equipment inventory.
• Problem diagnosis, troubleshooting and resolution for workstation Hardware and Software under time constraints.
• Must be willing to learn about the clients' business and processes.
• Support new distributed Application projects and operations. -Prepare business and technical documentation.
• Tasks associated with the identification, deployment, and support of Infrastructure technologies to support business requirements.
• Coordinates with users to determine requirements, analyze business problems, identify technology options, and define detailed specifications of technology solutions.
• Applies analytical skills to design, implement and support medium sized projects or portions of larger projects.

 
Skills:

• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to review, update and create Knowledge Based Articles and Process Documents.
• Proficient at managing and escalating incidents that are assigned to the Network Operations Center.
• Hands on experience trouble shooting or installing Network equipment.
• Building relationships inside and outside the organization.

 
Education:

• Associate degree or bachelor's degree in computer science or a related field preferred.
• Additional network certifications are a plus

 
Skills and Experience:
Required Skills:

• RELATIONSHIP BUILDING
• COMPONENT TROUBLESHOOTING
• TECHNICAL DOCUMENTATION
• MAINTENANCE
• OPERATIONS

 
Additional Skills:

• NETWORK OPERATIONS CENTER
• DECOMMISSION
• DEPLOYMENT
• INVENTORY

 
Languages:

• English

        Read
        Write
        Speak
 
Minimum Degree Required:

• Completed High School (Diploma or GED)

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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