Operations Analyst #982022
Job Description:
Project Objective:

• Spin off the Renal Care and Acute Therapies global business units into an independent, publicly traded company.

 
Project Scope:

• Lead and/or support the UCAN (US and Canada) Fulfillment project activities such as schedule, tasks, communication, etc… to successfully separate the business.

 
Description:

• Operational Analyst will be supporting the PM in alignment with each pillar within Fulfillment (Customer Service, Transportation, Warehousing, Network Planning and Deployment). Activities include workflow, process flow, SOP and training material, analytics, operational readiness, and cutover execution.
• This Temporary Operations Analyst position will be involved with analyzing business processes, identifying, evaluating, and developing and/or redesigning systems and procedures to meet user requirements.
• Assist in the development of system documentation and training materials as well as training processes.
• Own key tasks, demonstrate solid business knowledge, require moderate direction, give minimal guidance to others, handle moderately complex problems, and possess solid knowledge of SDLC 1. Gather, understand and document business objectives, specifications and requirements on small/medium size projects.
• 2. Develop and execute unit/system test cases, scripts and plans.
• 3. Define, design, and document business flows and processes on small & medium size projects.
• 4. Identify, analyze, propose and document appropriate solutions for problems and issues that may impact the project. Identify and understand issues that may impact day-to-day operations.
• 5. Understand and follow appropriate SDLC, quality validation processes and application processes.
• 6. Communicate status, solutions and concerns. Disseminate information in a timely manner within the team and across functions or teams.
• 7. Provide cross-functional and business knowledge to develop business system and process alternatives.
• 8. Train others as appropriate on specific area of business or systems expertise. Assist in development of training materials.
• 9. Other duties as assigned.
• Candidates must possess a solid knowledge of the application development process.
• Candidates must have strong communication skills (verbal/written/listening); solid business knowledge; sense of urgency with strong follow-up skills.
• Candidates must be detail oriented and able to work in a team setting.
• A Bachelor's degree is preferred or relevant work experience in systems or business.
• 2+ years experience in applying information systems solutions to business problems is required.
• Experience in system testing, validation, problem resolution, and training is also required.

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is a financially strong, privately held company that is 100% consultant and client focused, operating in nearly half of the states in the U.S., Europe and India.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 and 2022!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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