IT Technical Analyst I #1020043
Job Description:
If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you.  Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.
 
 

• The IT Technical Analyst I will be an integral part of the Gas SCADA team, working in a cross-functional effort to support business partner needs related to the User Acceptance Testing (UAT) of a new enterprise-level software solution.
• This role is crucial in ensuring that the software meets the required standards and functions correctly before it is fully deployed to a production environment.

 
Key Responsibilities:

• User Acceptance Testing (UAT): Collaborate with business partners to understand their requirements. Execute both structured and unstructured test scripts and test cases to validate the functionality, performance, and reliability of the new enterprise software solution.
• Defect Escalation and Reporting: Identify, document, and escalate defects and issues encountered during testing. Work closely with development teams to ensure timely resolution of these defects. Maintain detailed records of all issues and their resolutions.
• Technical Writing: Create and maintain detailed documentation related to testing processes, test cases, and test results. Ensure that all documentation is clear, concise, and accessible to both technical and non-technical stakeholders.
• Issue Tracking: Utilize issue tracking systems to log and monitor defects and issues. Ensure that all issues are tracked from identification through resolution.
• Status Reporting: Prepare and present regular status reports on testing progress, defect resolution, and overall project health.
• Cross-Functional Collaboration: Work closely with other teams, including development, quality assurance, and business analysts, to ensure a cohesive approach to testing and implementation.
• Continuous Improvement: Identify opportunities for improving testing processes and methodologies.

 
Skills and Qualifications:

• Detail-Oriented: Demonstrate a meticulous approach to testing, ensuring that all test cases are executed and tracked.
• Organized: Follow a structured approach to testing, documentation, and issue tracking to ensure that all tasks are completed timely and accurately.
• Technical Proficiency: Possess strong technical skills. Familiarity with testing tools and methodologies is essential.
• Communication: Exhibit excellent communication skills, both written and verbal, to effectively convey testing results.
• Problem-Solving: Show strong analytical and problem-solving abilities to identify and resolve defects and issues during testing.

 
Education and Experience:

• Associates Degree in Computer Science, Information Systems, or a related field.
• Experience with SCADA or SCADA development will set the candidate apart.

 
Required Skills:

• Test Scripts
• Testing Tools
• Test Cases
• User Acceptance
• UAT

 
Additional Skills:

• SCADA
• Quality Assurance
• Production Environment
• Problem-Solving
• Excellent Communication Skills
• Documentation
• Excellent Written And Verbal Communication Skills
• Detail-Oriented

 
Languages:

• English
• Read
• Write
• Speak

 
Certifications & Licenses:

• Technical Proficiency

 
 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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