(352) FASTTEK | (352) 327-8835
FASTTEK GLOBALpowered by Fast Switch - Great Lakes
info@fasttek.com
(352) FASTTEK | (352) 327-8835
Dearborn, Michigan
Product Designer Consultant/Expert #1028615
Job Description:
  • The Employee Experience team works across the breadth of the Enterprise Technology organization to enable easy, personalized, intuitive and contextual tech experiences for employees globally.
  • We are seeking an experienced communications designer who is passionate about their craft and specializes in articulating complex ideas through simple, modern, and engaging storytelling that resonates with users.
  • The ideal candidate will have a love for technology and creative mindset – willing to try new things to find the best solution.
  • Additionally, they are familiar with Agile methodologies, user-centric design (personas, journey mapping, user testing), and have prior experience working with both CX/ UX/ UI teams and operational teams delivering technical solutions, and are able to bridge the gap in communicating key information to broad audiences.
  • In this role you will be responsible for identifying story telling opportunities, creating messaging (text, graphics, videos) and publishing content through internal communication channels.
  • This role has high visibility and will include engaging a 140K global workforce at company.
 
Skills Required:
  • Develop and execute multi-tiered communication plans, including creating content for various channels such as emails, newsletters, intranet, presentations, and internal social channels.
  • Monitor and evaluate the effectiveness of communications initiatives and campaigns, making recommendations for improvement as needed
  • Effectively articulate complex concepts and ideas to a diverse audience through a variety of communication mechanisms in a timely and consumable manner.
  • Manage multiple projects from proof of concepts to publication, gaining feedback and measuring success, across different mediums at the same time; planning for both internal IT audience and external corporate wide audience
  • Make recommendations based on research and user testing that help deliver the best communication experience for users.
  • Understand CX design, industry communication standards, trends and leverage them to support program objectives.
  • Ensure content is consistent across presentations, platforms, and channels, is relevant to users, aligns with organization objectives, and brand standards.
  • Strong writing skills & familiarity with AP Style
 
Experience Required:
  • 3+ years’ experience in communications, change management, or a related role.
  • Strong writing, editing and storytelling skills
  • Ability to work effectively in a fast-paced, deadline-driven environment, managing multiple projects simultaneously.
  • Excellent interpersonal skills, with the ability to build strong relationships and collaborate across various levels of the organization.
  • Detail-oriented with strong organizational and problem-solving skills.
  • Familiarity with internal communication and social media platforms, content scheduling tools, and analytics
  • A creative mindset with a sharp eye for visuals, trends, and building positive employee experiences
  • Proactive, organized, and eager to learn and grow in a dynamic global environment
  • Graphic design, video editing, or multimedia skills
 
Education Required:
  • Bachelor's degree in Communications, Marketing, Organizational Psychology, Business, or a related field strongly preferred
 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Workplaces in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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