Technical Analyst #1033098
Job Description:

• The Technical Analyst supports the Business Units by resolving issues around the Business Enterprise Applications that are developed in Java/J2EE technologies.
• Acting as a liaison between the System and the end-customer, the Technical Analyst understands the system, data, and applications and helps the users and end customers by analyzing the issues and by developing technical solutions.

 
Primary Job Responsibilities:

• Provide support for software, hardware, and operating system issues, including researching, testing and communicating potential solutions for clients.
• Should be able to understand the process of escalating issues to the next level of support (other groups within Technology Services) as appropriate as and when needed.
• Propose changes for system impacts and suggests alternatives.
• This may include changes to current processes, applications, file layouts, and web services.
• Should be well versed with extracting data from databases by creating new, or altering existing, basic to complex SQL queries.
• The data will be used to analyze issues, when developing solutions, and for testing and verification of results.
• Must be able to run the code for a Java application in debug mode to determine the cause of an issue, make a useful recommendation for a solution, and turn the results of the research over to the development team to make the change.
• Expected to be familiar with testing processes to create and document test cases to help support the development teams when needed.

 
Must have Technical Skills:

• Should be strong at analyzing and resolving problems. Must be able to extract test data from databases by creating new, or altering existing, complex SQL queries.
• Prefer people who can do SQL performance optimization that involves refining SQL queries and database structures to enhance the speed and efficiency of data retrieval and manipulation.
• Knowledge on Object Oriented programming is preferred.
• Basic working knowledge of web services (REST or SOAP).
• Ability to review software changes and determine system impact.
• Experience with incident/support ticketing systems and process workflow.
• The ability to be flexible in a fast paced and active work environment.
• Good communication skills in order to effectively interact with internal and external customers.

 
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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