Non-Technical Project Manager #1038217
Job Description:

• The energy at our company is contagious. We're driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life.
• Bring your talent to our company - our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.
• We are seeking a highly organized and results-driven Project Manager to lead the planning, coordination, and execution of our product installation network to scale deployment of our products, which include bidirectional and unidirectional charging systems, stationary storage, and energy management solutions.
• This role will ensure seamless delivery of projects from initial customer engagement through final operations approvals, while maintaining high standards of safety, quality, and customer satisfaction.
• The Project Manager will be responsible for the set up and commercialization of a managed installation network and support turn-key installer network operations, ensuring consistent performance, compliance, and scalability across multiple regions.
• This role will report to the Home Product Install & Interconnection Group Manager and work directly with the V2X and DER Enablement Lead.

 
Key Responsibilities

• Assist in the setup, support, operation and optimization for our network of certified installation providers.
• Track and develop metrics to manage projects, project costs and timelines, identify operational risks, and implement mitigation strategies.
• Coordinate with internal teams, external stakeholders, contractors, and third-party firms to ensure safe, efficient, and high-quality equipment installations.
• Define and enforce service-level agreements (SLAs), conduct regular performance reviews, implement corrective actions and advise on process improvements as needed.
• Serve as the primary point of contact for installers throughout the installation process.
• Assist in the creation of training and installation resources for our products.
• Ensure installations comply with local codes, utility requirements, and safety standards.
• Assemble and maintain a documentation repository for permits, inspections, interconnection, incentives and regulatory compliance.
• Assist with other responsibilities as necessary (Surveys, Data, etc.)

 
Key Performance Indicators (KPIs)

• Operational Scalability: Ability to source, onboard, and activate new installer partners within defined timelines.
• Installer Network Performance: Percentage of installations completed on time and within budget by installer partners.
• Installation Timeline: Reduce average installation timeline by 10% to current baseline.
• Customer Satisfaction: Maintain a positive Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) for installation experience.

 
Qualifications

• Education:
• Bachelor's degree in engineering, business, or related field,
• PMP or equivalent certification; licensed electrician; comfort with reading and critiquing site plan sets, permitting and utility application procedures preferred.

 
Experience:

• 3+ years of project management experience, preferably in residential construction, electrical installations, residential solar, storage or EV infrastructure.
• Track record of proactive operational excellence, experience developing, tracking and managing operations for trade-based, electrical or equivalent, service networks and or comparable experience.

 
Skills:

• Excellent communication, time-management, and stakeholder management abilities.
• A collaborative and passionate self-starter, critical thinking, problem solving
• Proficient utilizing project management tools (e.g., MS Project, Asana, etc.)

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.