Configuration Engineer #1043788
Job Description:
POSITION OVERVIEW: 
This Configuration Engineer will be responsible for the configuration build out of mortgage related business processes. This includes configuring workflows, the creation of automated decision points, tasks, managing system users.  They will work with our Business Process Management team to support loan servicing business partners, vendors, and data providers as directed by the Technology and Product Development leadership.  Strong consultative skills, root cause analysis, strong understanding of data modeling, providing solutions and alternative methods to meet internal client expectations, and have an in-depth understanding of process workflow and data integrations, such as API.
 
ESSENTIAL DUTIES and RESPONSIBILITIES includes the following responsibilities, but not limited to:

• Create and manage automated workflow solutions in a low-code environment including developing program modules.
• Supports data reporting partners and data integration partners in testing and providing insight to the data structure in the Business Management Model.
• Recommend and facilitate system enhancements to improve efficiencies throughout the servicing organization.
• Supports internal and external partners in resolving defects by triaging issues, identifying root cause failures, and provide solutions to facilitate a fix.
• Ability to learn and master low code platform from the perspective of both end-users and engineers.
• Develops and maintains workflow automations and 3rd party integrations via API from data providers and internal data owners.
• Coordinates with business partners and vendors to execute requirements.
• Supports training teams in understanding the workflow automation.
• Support internal customers to provide a positive technical experience.
• Interface with other departments as necessary to ensure the smooth operation and growth of the organization.
• Design, documents, managed testing and delivers solutions for assigned program modules.
• Other projects and assignments as needed.

 
QUALIFICATIONS AND EXPERIENCE:

• Bachelor's degree in science or equivalent experience
• 2 - 5 of Years in SaaS application deployment and/or similar experience.
• Proficient in a programming query language.
• Be able to read & understand API documentation and versed in API authentication methods including OAuth, Basic Auth, Tokens, and SAML
• Proficient in working with REST APIs and in a major programming language.
• Understanding of Mortgage Servicing processes including default servicing
• Ability to work in a fast-paced fluid environment.
• Excellent communication skills both written and verbal.
• Ability to work independently and as a member of various teams and committees.
• Commitment to excellence and high standards.

 
NOT REQUIRED BUT NICE TO HAVE:

• Experience in integrating attorney networks and common vendors in the industry
• Experience with JavaScript

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is a financially strong, privately held company that is 100% consultant and client focused, operating in nearly half of the states in the U.S., Europe and India.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.