Troy, Michigan
Special Investigative Unit Investigator #1044197Job Description:
Duties:
- Special Investigative Unit (SIU) Investigator responsible for investigating reports of non- compliance with corporate and regulatory policies, including reports of fraud, waste, or abuse.
- As a member of the SIU team, the investigator recommends methodologies which help prevent improper conduct by identifying, assessing, and correcting areas of noncompliance in risk areas in an effective manner.
- Utilize monitoring systems to track, remediate and create reports particularly from the data mining tool.
- Be responsible for all assigned investigations, follow-ups, and resolutions.
- Possess the judgement and discretion to handle cases that are sensitive and/or high profile, and the intellectual rigor and professional experience to work on complex cases that can be national in scope and involve intricate health care fraud schemes.
Principle Duties And Responsibilities:
- Independently analyze public and HAP internal data and information to develop preliminary assessment of facts to determine if full investigation is warranted. Develop investigative strategy and approach to complete investigation.
- Assembles evidence and documentation to support successful adjudication, where appropriate.
- Conducts on-site audits of provider records ensuring appropriateness of billing practices.
- Conduct interviews with providers, employees, members, and witnesses as part of the investigative process.
- Prepares complex investigative and audit reports with the ability to present investigation summaries that include metrics, trends, and schemes to various stakeholders, including enforcement agencies.
- Must be able to craft a well organized referral explaining the alleged fraud in a fraud referral to regulators.
- Coordinates investigation with law enforcement authorities and regulatory agencies.
- Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
- Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
- Follows established guidelines/procedures.
- Ensure that the compliance department meets the required OIG effective compliance program elements by promptly responding to identified issues and concerns within the organization.
- Work independently and manage a caseload which include investigations, identifying schemes, tracking, trending, and reporting instances of non-compliance.
- Respond to alleged violations of rules, regulations, policies, procedures, and Code of Conduct by evaluating or recommending the initiation of investigative procedures. Ensure policies and procedures are followed for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct.
- Independently move an investigation to the next step in the investigative process with minimal assistance and errors. This includes from the opening to final disposition.
- Independently develop new cases based on proactive data mining efforts.
- Respond to a complaint, take statements, document effectively and identify any fraud, waste or abuse.
- Identify patterns and trends to generate new investigative leads.
- Collaborative Skills: Demonstrates strong teamwork and collaboration abilities, effectively working with other investigators to achieve common goals and take responsibility for team outcomes while contributing to the overall success of the team.
- Adaptability: Shows flexibility in adapting to different roles and responsibilities within the team, contributing to various aspects of investigations as needed.
- Demonstrated experience with Managed Care products such as Medicare, Medicaid, ACA, and commercial insurance.
- Develop and facilitate training regarding Fraud Waste and Abuse requirements, HFH Non-retaliation policy, Code of Conduct, and government program requirements.
- Perform other related duties as assigned.
Skills:
- Experience working with RATSTATS or similar programs for sampling and extrapolation.
- Proficiency using excel including ability to analyze large data sets to identify trends, anomalies, and opportunities for improvement, using data visualization techniques to present findings effectively
- Ability to use excel or other Microsoft software to automate repetitive processes and enhance existing workflows through advanced Excel features, including macros, pivot tables, complex formulas and power query
- Experience with Microsoft Power BI and knowledge of sequel preferred.
- Excellent verbal, written and presentation skills
- Ability to work with individuals of diverse backgrounds at various levels
- Objective and creative analytical and auditing skills
- Knowledge of various product lines in health care industry
- Strong organizational, interpersonal, and communication skills
- Inquisitive nature with ability to analyze data to metrics
- Knowledge of healthcare payment methodologies
- Knowledge and experience with FACETs or similar claim systems.
- Strong personal and professional ethics
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Customer Service Policy and summarized below:
- Communication
- Understanding
- Sensitivity
- Teamwork
Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities:
- Be self-directed
- Be flexible and committed to the team concept
- Demonstrate teamwork, initiative, and willingness to learn
- Be open to new learning experiences
- Accepts and respects diversity without judgment
- Demonstrates customer service values
Physical Demands/Working Conditions:
- Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
- Sedentary - Exerts up to 10 lbs. of force occasionally to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for periods of time.
- Talking - Expressing or exchanging ideas by means of the spoken word.
- Hearing - Perceiving the nature of sounds.
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
- Medical and Dental (FastTek pays majority of the medical program)
- Vision
- Personal Time Off (PTO) Program
- Long Term Disability (100% paid)
- Life Insurance (100% paid)
- 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.