Salesforce Technical Lead #1045388
Job Description:
Role Overview:

• We are looking for an experienced Salesforce Technical Lead to define the technical vision and drive delivery of high-quality solutions on the Salesforce platform.
• In this leadership role, you will oversee the architecture and development of Service Cloud and Omni Studio implementations, ensuring they support our critical captive finance operations.
• You will serve as the primary technical authority, guiding the team through complex challenges while bridging the gap between business requirements and technical execution.

 
Key Responsibilities:

• Technical Delivery: Lead the design, development, and maintenance of robust solutions within Salesforce Service Cloud and Automotive Cloud. Own the technical delivery lifecycle, ensuring code quality, scalability, and performance.
• Omni Studio Architecture: Architect and deliver the implementation of complex business processes using Omni Studio. Guide the team in developing reusable Flex Cards, Omni Scripts, Data Raptors, and Integration Procedures to enhance customer interaction processes.
• Integration: Deliver scalable integration patterns to enable real-time, event-driven data synchronization between Salesforce and enterprise financial systems (leveraging GCP native tools or similar middleware).
• Mentorship & Standards: Establish and enforce best practices, coding standards, and comprehensive documentation. Conduct code reviews and mentor developers to foster technical growth within the team.
• Stakeholder Collaboration: Collaborate closely with Product Owners, engineering and architecture stakeholders to translate complex requirements into technical specifications, ensuring alignment across CRM, marketing, and integration platforms.

 
Required Qualifications:

• Deep Salesforce Platform Expertise: Expert-level mastery of Service Cloud (Case Management, Console, Entitlements, Knowledge). Deep understanding of the Salesforce platform core, including Apex, Visualforce, Lightning Web Components (LWC), and asynchronous processing.
• Omni Studio Specialization: Strong architectural background in Omni Studio (formerly Vlocity). Proven ability to design complex, guided user experiences and high-performance data integration layers using Omni Studio tools.
• Data & Integration: Extensive experience designing enterprise-grade data models and managing secure API integrations (REST/SOAP) in a large-scale environment.

 
Good to Have:

• Industry Focus: Experience in Automotive Cloud or the Financial Services industry (specifically Captive Finance/Lending).
• Cloud Integrations: Experience with Google Cloud Platform (GCP) native services (Cloud Functions, Pub/Sub) or similar serverless technologies for integration.

 
Certifications:

• Salesforce Certified Omni Studio Developer/Consultant.
• Salesforce Certified System or Application Architect.
• Salesforce Certified Service Cloud Consultant.

 
Skills Required:

• Salesforce

 
Experience Required:

• Deep Salesforce Platform Expertise: Expert-level mastery of Service Cloud (Case Management, Console, Entitlements, Knowledge). Deep understanding of the Salesforce platform core, including Apex, Visualforce, Lightning Web Components (LWC), and asynchronous processing.
• Omni Studio Specialization: Strong architectural background in Omni Studio (formerly Vlocity). Proven ability to design complex, guided user experiences and high-performance data integration layers using Omni Studio tools.
• Data & Integration: Extensive experience designing enterprise-grade data models and managing secure API integrations (REST/SOAP) in a large-scale environment.

 
Experience Preferred:

• Automotive Cloud or Financial Service Cloud

 
Education Required:

• Associate Degree

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.