Jackson, Michigan
Instructional Designer #1051957Job Description:
- If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities.
- We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.
Duties:
- We are seeking a highly skilled and detail‑oriented Senior Principal Instruction and Graphic Designer to lead the creation of integrated communications and instructional materials that bring our company playbook/handbook, standard operating procedures (SOPs), and work instructions to life across print, video, digital, and mobile platforms.
- This senior‑level role requires mastery in content development, instructional design, visual design, and production management.
- You will oversee projects from concept through completion & creating design strategy, collaborating with stakeholders and SMEs, writing and editing content, designing and animating visual assets, ensuring brand alignment, and driving an exceptional user experience.
- Success requires advanced communication skills, high‑level design capability, strong instructional methodology, and the ability to lead complex, fast‑paced production cycles with a calm, solution‑oriented approach.
What You'll Do
- Design and produce integrated communications (print, video, digital, mobile) supporting the company playbook/handbook, SOPs, work instructions, and learning programs.
- Lead the design and development of instructional materials including lesson plans, slide decks, participant guides, microlearning, assessments, and performance demonstrations.
- Direct end‑to‑end production workflows: establish timelines, manage schedules, coordinate stakeholder discussions, report status to leadership, draft and refine content, and oversee version control.
- Publish, package, and archive deliverables within formal repositories; manage quality checks and issue resolution.
- Refine and optimize content to meet brand, quality, usability, accessibility, and information‑architecture standards.
- Prepare and facilitate stakeholder and user‑testing sessions: develop facilitation materials, gather feedback, and incorporate SME insights into content revisions.
- Write and record narration scripts in a clear, conversational tone appropriate for training audiences.
- Design and animate visuals & including graphics, icons, characters, and infographics & using sophisticated visual hierarchy, UX/UI principles, and brand systems.
- Program advanced PowerPoint interactions including animations, transitions, navigation, and interactive or gamified learning experiences.
- Partner with internal and external stakeholders to define design strategy, clarify requirements, and secure timely feedback and approvals.
- Measure content performance (adoption, completion, user feedback) and recommend ongoing enhancements.
- Synthesize complex process, technology, or continuous improvement concepts into clear, intuitive instructional or visual formats.
- Provide basic troubleshooting for digital learning experiences and production files.
Skills:
Experience & Expertise
- 5+ years of progressive experience designing, writing, and producing digital, video, and print learning or communication materials.
- Master‑level writing and editing skills with the ability to produce concise, clear, compelling, and grammatically strong content.
- Demonstrated ability to interview SMEs, extract complex information, and translate it into simple, structured content.
- Strong interpersonal communication, with proven success partnering with corporate stakeholders at all levels.
- Project and production management experience (schedules, coordination, risk/issue tracking, milestone management).
- Ability to work independently and collaboratively; consistently maintains a calm, solutions‑focused approach.
- Content and design experience related to Lean, Six Sigma, and continuous improvement initiatives (preferred).
- Proven ability to design assets for learning ecosystems, including multimedia, eLearning, and structured content libraries.
- Familiarity with corporate brand governance and experience redesigning large document sets or highly technical libraries.
- Information Architecture & Content Structuring
- Expertise reorganizing and simplifying large content libraries or documentation systems.
- Strong understanding of visual hierarchy, UX/UI structure, and content simplification.
- Ability to translate complex workflows into intuitive visual diagrams or structured user pathways.
- Print & Digital Production
- Experience preparing print‑ready manuals, booklets, guides, or binders.
- Fluency in both digital and print production standards.
Tools & Technical Skills
- Adobe Creative Cloud: Acrobat Pro, Photoshop, Illustrator, InDesign
- Microsoft 365: Word, PowerPoint, Excel, SharePoint, Teams
- eLearning/authoring tools: Articulate, with familiarity in video tools a plus
- Strong understanding of instructional design principles and adult learning theory.
- Skilled in managing multiple concurrent projects in a fast‑paced environment.
Nice to have:
- Analytics for content performance and adoption
- Experience simplifying complex technical/conceptual information
- UX/UI design methodologies and a modern, clean design portfolio
Education:
- Bachelor's degree in Instructional Design, Communications, Journalism, Media Production, Education, Graphic Design, or related field; or equivalent professional experience.
What to Include with Your Application
- Resume
- Portfolio with at least one writing sample and one design example (preferably showing both instructional and visual design capability)
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
- Medical and Dental (FastTek pays majority of the medical program)
- Vision
- Personal Time Off (PTO) Program
- Long Term Disability (100% paid)
- Life Insurance (100% paid)
- 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.