FASTTEK GLOBALpowered by Fast Switch - Great Lakes
Sholinganallur, Chennai
Business Analysis/Reengineering Practitioner #1019111Job Description:
- IT Business Operations Analyst We are seeking a highly motivated and organized IT Business Operations Analyst to join our Industrial Systems IT team.
- This role will play a key part in supporting the organization, monitoring, and driving the successful performance of the Industrial Systems IT Leadership Team.
- You will be involved in a variety of activities that contribute to the smooth operations and achievements of a large-scale enterprise technology team.
- The IT Business Operations Analyst (agency) will collaborate with the Manager, Strategy and Integration and IS IT colleagues to organize, support, and monitor the business operations and performance of the Industrial Systems IT Team.
Skills Required:
- Supporting the operations of IS IT business activities.
- This includes facilitating smooth workflows, providing administrative support, and ensuring the efficient execution of key initiatives.
- Supporting stakeholders in developing monthly updates and metrics.
- This includes gathering data, analyzing performance indicators, and consolidating information into required monthly reports, adhering to corporate standards.
- Supporting meetings for the Industrial Systems IT Leadership teams.
- This involves coordinating meeting agendas, scheduling sessions, preparing materials, and taking detailed minutes to ensure clear communication and action planning.
- Participating in the development of executive updates and presentations.
- This includes contributing to the creation of materials that effectively communicate operational updates, organizational achievements, strategic direction, and roadmaps.
- Developing, publishing, and distributing communications.
- This involves creating and disseminating relevant information to improve knowledge sharing and awareness across the enterprise about IS IT strategies, roadmaps, activities, and accomplishments.
- Assisting IS IT team members in monitoring business performance metrics.
- This includes tracking key performance indicators (KPIs) to ensure IS IT targets are on track to be achieved by year-end.
- Assisting IS IT leadership in ensuring a holistic view of activities and deliverables.
- This involves monitoring progress, identifying potential roadblocks, and ensuring the team is focused on the right priorities.
- Participating in planning quarterly leadership offsites.
- This includes contributing to the agenda, logistics, and materials for these strategic gatherings.
- Helping to monitor activities and metrics on key IS IT initiatives.
- This involves tracking progress, identifying risks, and providing support to ensure successful implementation.
Skills Preferred:
- Supporting the scheduling and preparations for bi-monthly IS IT strategic topic reviews.
- This includes coordinating agendas, gathering materials, and facilitating discussions to ensure effective review and decision-making.
- Monitoring and supporting objectives, milestone targets, and KPIs.
- This includes proactively identifying potential issues and blockers, engaging team members for solutions, and ensuring timely progress towards goals.
- SharePoint, Web Page Design and Management.
- This includes design, development and maintenance of our SharePoint sites including maintaining security profiles and status, compliance with Ford information management and security policies.
- Organizational objectives performance management (Workboard) monthly updates and maintenance and other duties.
- This includes scorecard and team objectives and key results alignment, managing access permissions, and assisting with connectivity to Jira.
Experience Required:
- 3+ years of experience in a business operations or IT analyst role.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
- Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, macros).
- Experience with data analysis tools and techniques.
- Understanding of IT infrastructure and systems.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Detail-oriented with a focus on accuracy.
Experience Preferred:
- Knowledge and experience in IT Business Operations.
- This includes a strong understanding of IT processes, workflows, and best practices.
- Experience in coordinating, organizing, and hosting key meetings and events.
- This includes managing agendas, scheduling, preparing materials, and facilitating productive discussions.
- Inclusive style with the ability to collaborate and build meaningful relationships at all levels and functions of the organization.
- This includes strong communication and interpersonal skills to effectively work with diverse stakeholders.
- Demonstrated ability to support an IT leadership team in daily operations and to achieve their organizational objectives.
- This includes a proactive and solutions-oriented approach to problem-solving.
- Ability to work cross-functionally, in a matrixed environment, and have experience in a large multi-national company.
- This includes the ability to navigate complex organizational structures and adapt to different working styles
Education Required:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Additional Information :
- Publications or contributions to the AI research community.
- Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
- Understanding of IT infrastructure and systems.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Detail-oriented with a focus on accuracy.
- Knowledge and experience in IT Business Operations.
- This includes a strong understanding of IT processes, workflows, and best practices