Bangalore, Karnataka
Storage Admin L3 Support #1033559
Job Description:
- An Operational Resident may perform the following over the duration of the engagement:
- Performs incremental host and network configuration beyond deployment scope
- Conducts knowledge transfer for new technology features, management and admin activities, and Standard Operating Procedures.
- Provides recommendations on product enhancements and upgrades.
- Sets up reports on supported products.
- Implements System Management Tools.
- Performs run-book updates (in conjunction with Customer Staff).
- Reviews IT processes and policies (Incident, capacity, performance and change management, user, and back up policy) - as part of new solution or continuous improvement.
- Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.
- Conducts knowledge transfer to address the Customer's skills and resource gaps as well as technology recommendations.
- Administration:
- Monitors, reviews, and manages Dell EMC infrastructure.