User Experience Design Senior Designer #1054663
Role Description
Employees in this job function create intuitive and enjoyable end-to-end user experiences for customers interacting with vehicles, digital products and other customer touchpoints. They apply their expertise in research, analysis, and design to create intuitive, engaging, and user-friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards
Key Responsibilities:
1) Understand user needs, behaviors and preferences to create intuitive interactions
2) Map the user journey throughout their interactions with the organization
3) Define how users interact with various interfaces, like gesture controls, voice commands, touchscreens, etc.
4) Structure information in a logical and intuitive manner
5) Manage translators and localization specialists
6) Understand entire ecosystem of services including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience
7) Integrate Accessibility and Universal Design principles into the design process
8) Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions
9) Prioritize user needs and advocate for design craft excellence
10) Leverage systems design processes to solve design challenges holistically
Key Responsibilities / Additional Info
Conduct User Interviews
Develop Designs and Wireframes
Skills Required
Adobe InDesign