FASTTEK GLOBALpowered by Fast Switch - Great Lakes
Chennai, Tamil Nadu
Technical Program & Project Management Specialist #1065190Position Description:
- Employees in this job function plan and oversees the execution of projects and/or programs that are focused on technology implementation or upgrade of technology applications capabilities and solutions (e.g., enterprise applications, SAAS, internal infrastructure, networking, data centers, labs, etc.).
- They could also act as Scrum Masters or Agile Coaches to ensure team lives by the values and practices of scrum by embracing Agile/scrum/Kanban/Lean principles
- Develop project plans, define the project/program scope, goals and deliverables for areas of technology application development and implementation for the enterprise
- Drive problem-solving and continuous improvement initiatives by collaborating with IT teams, technology vendors, etc.
- Facilitate the development effort by creating and monitoring an efficient, streamlined process between the internal teams and external technology providers
- Effectively communicate status updates to all stakeholders across multiple organizations/ teams, with reinforcing quantitative measurements
- Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources
- Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and reviews
- Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs
- Manage technology product goals and forecasts. Collaborate with technical development team(s) to translate the long-term objectives into actionable technology strategy and an implementation roadmap
- Guide execution by applying standard frameworks and development lifecycle methodologies like agile, waterfall etc.
Skills Required:
- Scrum (Software Development)
Skills Preferred:
- salesforce administrator
Experience Required:
- Specialist Exp: 6 years in IT
- 3 years in Program Mgmt.,
- Expert in Proj Mgr
Experience Preferred:
- Scrum / Agile project management experience
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Proven experience (e.g., 3+ years) as a Scrum Master for a software development team diligently applying Scrum principles, practices, and theory.
- Certified Scrum Master (CSM) from Scrum Alliance, Professional Scrum Master (PSM I, PSM II) from Scrum.org, or SAFe Scrum Master (SSM) certification is required.
- Demonstrable expert-level proficiency with Jira for Agile project management, including setting up boards, configuring workflows, generating reports, and managing backlogs and sprints.
- Strong working knowledge of Salesforce platforms, including an understanding of Salesforce development, configuration, and deployment processes.
- Solid understanding of Agile methodologies (Scrum, Kanban) and the software development lifecycle.
- Excellent communication, facilitation, negotiation, and coaching skills.
- Strong leadership qualities, demonstrating servant leadership, without being authoritative.
- Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.
- Strong analytical and problem-solving skill
Education Required:
- Bachelor's Degree
Education Preferred:
- Certification Program
Additional Information:
- Need presentation and Automation skills .
- Scrum Facilitation: Facilitate all Scrum ceremonies, including Daily Scrums, Sprint Planning, Sprint Reviews, and Sprint Retrospectives, ensuring they are productive, positive, and kept within their timeboxes.
- Coaching and Mentoring: Coach the Scrum Team, Product Owner, and the organization on Agile values, principles, and Scrum practices. Guide the team in self-organization, cross-functionality, and continuous improvement.
- Impediment Removal: Proactively identify, track, and remove impediments or guide the team to remove impediments, protecting the team from external distractions and interferences.
- Process Improvement: Assess the Scrum Maturity of the team and organization and coach them to higher levels of maturity at a sustainable pace. Encourage and implement opportunities for the team to improve their workflow and processes.
- Stakeholder Communication: Assist with internal and external communication, improving transparency, and radiating information.
- Facilitate effective collaboration between the development team, Product Owner, and other stakeholders.
- Product Backlog Support: Support the Product Owner in finding techniques for effective Product Goal definition and Product Backlog management, ensuring clear and concise Product Backlog items within Jira.
- Jira Administration & Utilization: Expertly set up, configure, and maintain Jira boards, workflows, and reports to support Scrum team activities and provide clear visibility into project progress, backlogs, and metrics.
- Salesforce Domain Knowledge: Apply a solid understanding of Salesforce development processes, architecture, and common challenges to effectively support teams building and maintaining solutions on the Salesforce platform. Help teams navigate Salesforce-specific dependencies and release management.
- Conflict Resolution: Facilitate discussion, decision-making.